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• Artificial Intelligence

  Salesforce rolls out new Slackbot AI agent as it battles Microsoft and Google in workplace AI

  Summary: Salesforce on Tuesday launched an entirely rebuilt version of Slackbot, the firm's workplace assistant, transforming it from a simple notification tool into what executives describe as a fully powered artificial intelligence agent capable of searching enterprise information, drafting documents, and taking action on behalf of employees. Background The new Slackbot, now generally available to Business+ and Enterprise+ customers, is Salesforce's most aggressive move yet to position Slack a

  Ryan Mitchell · 4/16/2026